SERVICENOW CIS-ITSM ACTUAL EXAMS, CIS-ITSM TESTKING

ServiceNow CIS-ITSM Actual Exams, CIS-ITSM Testking

ServiceNow CIS-ITSM Actual Exams, CIS-ITSM Testking

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Tags: CIS-ITSM Actual Exams, CIS-ITSM Testking, Accurate CIS-ITSM Prep Material, Latest CIS-ITSM Exam Cram, Free CIS-ITSM Download

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ServiceNow is a cloud-based platform that offers a range of IT solutions for businesses of all sizes. The ServiceNow CIS-ITSM Certification is a highly sought-after qualification for IT professionals looking to enhance their knowledge and skills in IT Service Management. Certified Implementation Specialist - IT Service Management certification validates an individual's capability to design, configure, and implement ServiceNow ITSM applications.

ServiceNow Certified Implementation Specialist - IT Service Management Sample Questions (Q58-Q63):

NEW QUESTION # 58
Which of the following CANNOT be performed by catalog_manager role?

  • A. Update Catalog.manager
  • B. Maintain Catalog Item
  • C. Create Catalog Task
  • D. Maintain Categories

Answer: C

Explanation:
Creating a catalog task can be done by a user with catalog_admin role.


NEW QUESTION # 59
On an incident, which of the following conditions will trigger the Reopen Count field value to be incremented?

  • A. Assignment group changes from Service Desk to Software Group
  • B. Update to an associated problem record
  • C. Submission of an incident by the same Caller with an identical short description
  • D. State changes from Resolved to On Hold

Answer: D

Explanation:
Explanation/Reference:


NEW QUESTION # 60
Which of the following are valid ways to change a problem's state to Closed? (Choose all that apply.)

  • A. Empty the "Assigned to" the "Assignment group" fields.
  • B. Automatically 10 days after being resolved.
  • C. Click on the Complete button.
  • D. Automatically 7 days after being resolved.
  • E. Manually change the state to Closed.

Answer: C

Explanation:
In the baseline instance, there's no automatic closure of problems. Users cannot change the state from the State field because it is disabled. User should click on the Complete button.


NEW QUESTION # 61
The marketing department at Universal Containers regularly changes the page layout requirements for its custom marketing objects. The VP of Marketing has asked the administrator for permission to configure only these objects.
What can the administrator do to meet this request?

  • A. Create a custom profile with Edit permission on the custom marketing objects and assign to the VP of Marketing.
  • B. Grant the VP of Marketing the ability to log in as a user who is an administrator.
  • C. Enable the Marketing User permission on the user record for the VP of Marketing.
  • D. Set up the VP of Marketing as a delegated administrator for the custom marketing objects.

Answer: D


NEW QUESTION # 62
How can you remove demo data?

  • A. You have to go through the tables and select all records and delete them.
  • B. In the settings, you can check the "Remove demo data" check box.
  • C. You have to deactivate the ITSM Foundation plugin and activate it again without selecting the "demo data" check box.
  • D. You can request that through the HI portal.

Answer: D

Explanation:
You can use the HI portal to request removal of demo data. This option is available under Manage Instance module.


NEW QUESTION # 63
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